How Payment Works

Here’s what to expect when Alberta Zone Inc. sends you a payment request on behalf of your physician or care team.

Payment Links Expire

For your security, payment links are only valid for a limited time. If your link has expired or isn’t working, contact us and we’ll send a new one — no payment is lost or needs to be repeated.

1. You Receive a Payment Request

We'll email you a payment request with an invoice number, a description of what it covers, the amount owed, and the due date.

2. You Review the Details

Check the invoice number and amount before paying. If anything looks wrong, contact us before sending payment.

3. You Choose How to Pay

Pay by wire transfer from your financial institution, or use the secure "Pay now" link in your email to pay by credit card.

4. You Get a Receipt

Once your payment is received, we'll email you a receipt for your records, which you can submit to your own personal insurance provider if applicable.

Have Questions About Your Payment?

Read our FAQ or get in touch directly and we'll be happy to help.

View FAQ